Dear customer
We discovered a bug relating to the creation of Work Objects and the “create another” feature. This feature enables quick creation of multiple independent Work Objects, but due to the bug could result in the creation of dependent (e.g. Sub Cases) Work Objects.
This issue is only present in the (new) View Engine, not the (old) Form Engine and has been in since S100. Even though we have not received reports of this error, we feel that it is important enough to merit this hot-fix release.
We discovered the issue while fixing an other issue in this area, which we suspect prevented this bug from materialising. When the “create another” checkbox was selected on case.html, navigation would still go to the newly created Work Object. This will be fixed in the next official release along with improvements to the navigation rules.
If the “create another” feature is part of your workflow and you discover unexpected Sub-Cases (or other Sub-Work Objects), please let Support know so we can investigate and fix your Work Objects.
Best regards,
the edorasware team
Upgrade notes
Please have a detailed look at the upgrade notes for this version so that you are able to upgrade to the newer version in a controlled manner.
If you have issues viewing the email then click here to view the online version. If you want to unsubscribe from the release notes please send an email to unsubscribe@edorasware.com.